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Employee engagement surveys: hear from everyone, take the actions that matter

With Ten Space, the UK-based employee survey and performance management platform, you run your staff engagement survey against our engagement model or your own values, reach every employee by email, WhatsApp, SMS, QR code or even paper, and see every answer in one place. It is for HR teams who want to hear from everyone and take the actions that matter.
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Your model, your questions, or ours.

Measure engagement against the Ten Space engagement model, or against your own, such as your company values, and see every result reported that way.

Our model looks at four areas: connection, leadership, fulfilment and wellbeing. See how it works in the Ten Space engagement model.

Start from hundreds of ready-made questions, or write your own, and fine-tune them over time. Whichever you choose, you measure engagement the same way from one survey to the next, so results can be compared.

Demo engagement results on a laptop, scored for connection, fulfilment, leadership and wellbeing

Hear from everyone.

Every channel

People answer by email, WhatsApp, SMS, QR code or even paper, so the people who never sit at a desk can answer as easily as the people who do. We share paper forms for you to print. Scanned forms are read automatically.

See surveys that reach every employee.

In their own language

Surveys run in over 100 languages, so people can take part in the language they know best.

Automatic reminders

By email, WhatsApp or SMS, timed to the invitation, the deadline or a part-finished survey. People who have already answered aren't chased.

Honest answers start with trust

Anonymity is set for each survey, whatever channel people answer by. With the ethics filter enabled (our most common setup), results are only shown for groups of six or more.

Every answer, in one place.

However people answer, by email, WhatsApp, SMS, QR code or even paper, every answer arrives in one place, so nobody merges spreadsheets. The response rate and the results update while the survey is open.

Compare one team, site or leadership level with another. Every survey can be split by any segmentation item. Paper, open-link and QR-code surveys are pre-tagged with as many segmentation options as you need. You can even ask segmentation questions in the survey itself.

Everyone sees what their role allows, and only that. You set the restrictions.

Answers by email, WhatsApp, SMS, QR code or even paper arriving in one place: a Ten Space dashboard with an overall score, scores by question and a heatmap of scores by site.

Custom dashboards that answer your questions.

Track what matters to your organisation over time, and compare one segment with another to answer the questions you care about:

  • Which teams can we learn from?
  • Is there a branch that needs particular attention?
  • Did that project deliver the ROI?

We work with you to build custom dashboards and reports for you and your leaders.

A Ten Space dashboard with demo results split by job role

AI summaries and suggested actions for every survey and every team.

AI analysts specific to your sector, configured for your organisation, summarise every survey, team and question, and suggest prioritised actions you can accept, assign or ignore. If your sector is new to us, we build one. A summary sits beside the comments it summarises, so you can read both. The decisions stay with you.

AI processing stays within the UK and EU. Your data is not used to train third-party AI models.

An AI summary of a demo survey in Ten Space, with prioritised suggested actions

Then act on what they told you.

Share the results, agree a small number of actions with owners and dates, and tell people what changed.

  • Give each action an owner, a due date, a priority and sub-actions.
  • Reminders go out automatically by email or WhatsApp, and progress is tracked for you.
  • Keep each action linked to the question, team or goal it came from.
  • Start from AI-suggested actions, ranked high, medium and low.

It is all one platform. Your engagement and pulse surveys show what is happening across the organisation, and Journeys hear from people at moments such as onboarding, a return to work and leaving. The actions and goals that come out of them carry through to departments, teams and each person, and come up again in one-to-ones, 360s and appraisals.

A team looking at results on a laptop

Questions people ask

What is an employee engagement survey?

A staff survey that asks your people how they feel about their work, their leaders and the organisation, so you can see what is working and where to act. With Ten Space, you can measure engagement against our engagement model, which looks at connection, leadership, fulfilment and wellbeing, or against your own values.

Do we have to use your questions?

No. Start from hundreds of ready-made questions or write your own, and measure against our engagement model or your own values. We work with you to fine-tune your questions.

Are engagement survey answers anonymous?

You choose, for each survey. With the ethics filter enabled (our most common setup), results are only shown for groups of six or more. Each survey is set to one of three: fully anonymous (certain features such as automated reminders and segmentation may not be available); filtered, with the ethics filter applied; or identified, where authorised users can see which individual answered.

Do we get help with our staff engagement survey?

Yes. Every client has a dedicated client success manager: a named UK-based expert who works alongside your team. We set the platform up for you, and we work with you on what to ask, who to ask, how to tell your people and what the results mean. Expert help, training and support are always included.

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