Check in at every key moment, automatically

An employee goes on many journeys while they work for you, such as onboarding, a return to work and leaving, and each one shapes their experience. Journeys in Ten Space follow people through those key moments with check-ins at the points you choose, for HR teams who want to hear from people while it matters, without keeping a spreadsheet of dates.

There at the moments that matter.

Onboarding. Hear how new starters are settling in, at the points that suit your organisation: after the first day and again after a month, at 30, 60 and 90 days, or in a single survey after the first week.
Returning to work. Hear how people are finding it after sickness or parental leave.
Leaving. Find out why people go, and use what they tell you to improve the experience for everyone who stays, and to keep more of your people.
Running on its own. Once a journey is set up, each survey goes out automatically when someone reaches a point you choose, and reminders follow by themselves. People who have already answered aren't chased.

Set it up once, and it runs itself.

Your moments, your questions

Choose the journeys that matter to you and the points at which each one checks in. An onboarding journey can be one survey or several. Start from ready-made questions, or write your own. We work with you to fine-tune your questions.

Automatic invitations

For any survey, people are invited when they meet conditions you choose: a date, such as 90 days after joining; a team; the start of a training programme; a promotion. See reach every employee.

Rules you write

Tell the platform what to do when an answer, a score or an employee detail matches conditions you set: alert HR, message the employee, issue a gift card or start another survey. Rules work on any survey. See action planning.

Why people stay or go, in one place.

People answer in the way that suits them: by email, WhatsApp, SMS, QR code or even paper, with surveys in over 100 languages.

Every answer from every journey arrives in one place. Custom dashboards track each journey, split by cohort, department or job family, so you can spot issues and trends early, and see the effect of changes you make to your processes.

Survey results on the Ten Space dashboard

Part of one platform.

What a check-in finds can become an action, a goal or the next conversation.

Questions people ask

What is a Journey in Ten Space?

A set of surveys that hears from people through a key moment in their employment, such as onboarding, a return to work or leaving. Each one shapes their experience, and you choose when each survey goes out.

Can onboarding check-ins go out automatically?

Yes. You choose when each one goes out, such as on a new starter's first day, or 30, 60 and 90 days after they join. An onboarding journey can be one survey or several. Automatic invitations work for any survey.

Can new starters answer on WhatsApp?

Yes, or in whichever way suits each of them: by email, WhatsApp, SMS, QR code or even paper, with surveys in over 100 languages. In WhatsApp, the whole survey can happen inside the chat.

Who sees the answers to an exit survey?

Only the people you choose. Everyone sees what their role allows, and only that, and you set the restrictions, down to a single survey.

Are Journeys anonymous?

You choose, for each survey. A check-in can be fully anonymous (certain features such as automated reminders and segmentation may not be available); filtered, with our ethics filter, so results are only shown for groups of six or more; or identified, so authorised users can see which individual answered.

Do you help us set them up?

Yes. We set the platform up for you, and expert help, training and support are always included.

See what your people would tell you.

Book a 30-minute demo What happens when you choose Ten Space

or call 0161 676 3443

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