Three ways a survey can be set up
Your organisation chooses how each of its surveys is set up. There are three ways, and each one changes who can see what.
- Filtered. This is the most common. The ethics filter is switched on, and you can read how it works below.
- Fully anonymous. Your answers aren't linked to you.
- Identified. People your organisation has given permission to can see which answers are yours.
Filtered surveys: the most common
With the ethics filter enabled (our most common setup), results are only shown for groups of six or more.
Your answers are put together with everyone else's, and your organisation sees the results for each group as a whole. It decides how to group people, for example by team or department. If a group is smaller than six, its results aren't shown.
Your name is never shown next to your answers and your identity is always hidden.
The ethics filter also means nobody can work out how you answered by looking at a group that is too small.
If a survey is identified
In an identified survey, people your organisation has given permission to can see which answers are yours. If a survey is set up this way, you will be told before you send any answers.
If you're not sure how a survey is set up, ask the person or team who sent it to you.
What we promise
- store your answers and your details in London. Any AI processing stays within the UK and EU
- follow UK data protection law (UK GDPR), in the letter and in the spirit
- only let members of our staff who have been specially chosen, checked and trained see your answers
- use your answers or your details for marketing
- share them with anyone outside Ten Space, unless your organisation has allowed it. This is usually an adviser who helps your organisation make sense of the results and make the changes you'd like to see. Your organisation can tell you who they are
We know that giving honest feedback can be hard, so we go out of our way to make sure that you can be heard, safely.