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Custom employee surveys: your values, your questions, your rules

Ten Space fits the way your organisation already thinks and works: use our engagement model or your own values, our questions or your own, and decide who sees what, who is asked when and what happens when an answer needs attention. It is for HR teams, coaches and consultants who want surveys in their own words, reported against their own values, without adopting someone else's model.

Your model, your questions, or ours.

Ten Space has its own engagement model. Use it, or measure against your own, such as your company values, and see every result reported that way.

Start from a library of hundreds of ready-made questions, or write your own in your organisation's own words. We work with you to fine-tune your questions.

The Ten Space engagement model: connection, leadership, fulfilment and wellbeing

Shaped around your organisation.

Who sees what

Everyone sees what their role allows, and only that. You set the restrictions. For your IT team, that is role-based access control.

How results are split

Break your results down by the groups that make sense for your organisation, such as team, location or job family. Every survey can be split by any segmentation item. Paper, open-link and QR-code surveys are pre-tagged with as many segmentation options as you need. You can even ask segmentation questions in the survey itself.

Who is asked, and when

For any survey, people are invited when they meet conditions you choose: a date, such as 90 days after joining; a team; a job family; the start of a training programme; a promotion. Reminders go by email, WhatsApp or SMS, timed to the invitation, the deadline or a part-finished survey. People who have already answered aren't chased.

When an answer needs attention

Tell the platform what to do when an answer, a score or an employee detail matches conditions you set: alert HR, message the employee or start another survey. Rules work on any survey. An alert tells the right person that an answer needs attention. What they can then see is still set by their role.

How it looks and reads

Message templates and survey styling are set for each client, so your invitations, reminders and surveys look and sound like your organisation. We set the platform up for you.

An AI analyst for your sector, and for your organisation.

AI analysts specific to your sector, configured for your organisation, summarise every survey, team and question, beside the comments they summarise, and suggest prioritised actions you can accept, assign or ignore. If your sector is new to us, we build one. The decisions stay with you.

AI processing stays within the UK and EU. Your data is not used to train third-party AI models.

An AI summary of a demo survey in Ten Space, with prioritised suggested actions

One platform, from what people say to what you do about it.

Custom surveys run alongside your engagement surveys and pulse surveys, and reach every employee the same way: by email, WhatsApp, SMS, QR code or even paper, in over 100 languages. Journeys hear from people at moments such as onboarding, a return to work and leaving. Every answer arrives in one place.

We help you understand your results, and how to find and share the insight you need. We work with you to build custom dashboards and reports for you and your leaders.

Then turn what people told you into actions with owners and dates, and build on them with goals and 360s, appraisals and one-to-ones.

A custom dashboard in Ten Space, showing demo data

Questions people ask

Can we write our own survey questions?

Yes. Write your own, or start from a library of hundreds of ready-made questions. We work with you to fine-tune your questions to get the most out of your surveys.

Can we measure against our own company values?

Yes. Use the Ten Space engagement model, or measure against your own, such as your company values, and see every result reported that way.

Can we choose whether a survey is anonymous?

Yes, for each survey, whatever channel people use to answer. With the ethics filter enabled (our most common setup), results are only shown for groups of six or more. A survey can also be fully anonymous (certain features such as automated reminders and segmentation may not be available), or identified, so authorised users can see which individual answered.

Who sees the results?

Everyone sees what their role allows, and only that. You set the restrictions. An alert tells the right person that an answer needs attention. What they can then see is still set by their role.

Can the AI be tuned to our organisation?

Yes. AI analysts are specific to your sector and configured for your organisation. If your sector is new to us, we build one. Your data is not used to train third-party AI models.

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