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More to offer every client, all year round, with UK-based experts behind you

The Ten Space partner programme is for HR consultancies, coaches, learning and development providers and other advisers whose clients need employee surveys or performance management. Run surveys, 360s and appraisals for your clients with your own questions and your own model, from one account. We set it up and support you, and it can carry your own brand too.

Book a partner call

Ten Space's clients range from teams of 10 to organisations of more than 30,000 people.

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Built around the way you work.

  • Your questions and your model. Build your question sets, templates, dashboards and score bands once, and use them with every client. They stay private to your firm.
  • Every client in one account. Each client is kept separate, and you move between them from one login.
  • AI analysts customised to your needs. AI analysts specific to each client's sector summarise every survey, team and question, and suggest prioritised actions you can accept, assign or ignore. We can customise them for you and your clients.
  • Set up and supported by us. We set the platform up for you. You have a dedicated client success manager: a named UK-based expert who works alongside your team. Expert help, training and support are always included.
  • Work that keeps going. Pulse surveys, Journeys and appraisal cycles run all year round, so your survey work can become a regular part of what you offer each client.
  • In your own brand too, if you want it. Co-branding on Deliver, with your brand alongside Ten Space's, or your own brand alone with a white label.
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Three ways to work together.

Refer

Introduce a client to us. You make the introduction. We sell, set up and support your client, and they have their own dedicated client success manager. Your client sees Ten Space.

Deliver

Run Ten Space for your clients. The client relationship is yours. You set your price and invoice your client: by the project, as part of a retainer, or included in your package. We invoice you at the rates we agree with you. We set up your account and each client's, train you and back you up, and your client success manager works with you, so you stay your client's contact. If you'd like your branding alongside Ten Space's, we can arrange that too.

White label

Everything in Deliver, under your name. Your own web address and sign-in page, and emails from your own domain. White label is a managed service, set up by Ten Space.

What your clients get.

You choose what each client gets.

Every client has Ten Space Core, and adds only the modules it needs.

  • Engagement, pulse and custom surveys, and Journeys that follow people through key moments, such as onboarding, a return to work and leaving.
  • Every employee reached, by email, WhatsApp, SMS, QR code or even paper, in over 100 languages, with every answer in one place.
  • 360 Performance, Ten Space's 360 feedback tool, and Appraisals. Goals and one-to-ones come with either module.
  • Actions from the results, each linked to the result it came from. Reminders go out automatically, and progress is tracked for you.
  • Everyone sees what their role allows, and only that. You set the restrictions.
  • With the ethics filter enabled (our most common setup), results are only shown for groups of six or more.
  • Hosted in London. AI processing stays within the UK and EU. Your data is not used to train third-party AI models.
  • We connect Ten Space to many HR systems and set it up with you.

See the platform for more.

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Your clients stay yours.

  • We never market to your clients, or contact them about anything other than the platform, without your permission.
  • Introductions you register with us are protected.
  • On Deliver and white label, your client success manager works with you, and you stay your client's contact.
  • Each client's data belongs to that client. Our DPA, sub-processor list and certificates are provided on request.
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How it works

Book a partner call

A short call about your clients, how you work, and which way of working together suits you.

Get set up

A demo account and training, so you know the platform before your first client sees it.

Your first client, together

Our team works alongside you on your first client project.

Grow at your own pace

Add clients when you're ready. Some new clients have been set up and launched their first survey within a few hours.

Questions partners ask

Do you work with HR consultancies?

Yes. HR consultancies run surveys, 360s and appraisals for their clients on Ten Space, with their own questions and their own model, set up and supported by us. With a white label, they can do it under their own name.

How do the terms work?

The specific terms depend on what you need. On Refer, your client contracts with us. On Deliver and white label, you set your own prices and invoice your clients, and we invoice you.

Can I include Ten Space in my retainer?

Yes. On Deliver and white label your prices are yours to set. Charge by the project, add it to a retainer, or include it in your package.

Who supports my clients?

On Refer, we do, and your client has its own dedicated client success manager. On Deliver and white label, you look after your clients, and your client success manager and our UK-based team back you up.

Will my clients see Ten Space’s name?

Yes, on Refer and Deliver. Ten Space’s name is on more than the surveys: it is on the emails people receive and in the web address too. On Deliver, you can choose co-branding, with your brand shown alongside Ten Space’s. If you’d rather your brand stood alone, ask us about a white label.

Can I use my own questions and model?

Yes. Build your question sets, templates, dashboards and score bands once, and use them with every client. They stay private to your firm.

Can I work with all my clients from one login?

Yes. Every client sits in your account, kept separate from the others, and you move between them from one login.

How quickly can a new client start?

We set each client up for you, and agree timings with you. Some new clients have been set up and launched their first survey within a few hours.

Can the AI follow my method?

Yes. We can customise the AI analysts that work with you and your clients to your needs.

Is the programme only for HR consultancies?

The programme is open to any organisation that works with clients that need employee surveys or performance management. This may be HR consultancies. Coaches, learning and development providers and other advisers who’d like to introduce a client are welcome to book a call too.

Book a partner call.

Tell us a little about your firm, and we'll be in touch to arrange a call.

See the partner brochure for more.

More to offer every client, all year round.

or call 0161 676 3443

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