Case Study

BEAM Fieldwork

How BEAM Fieldwork increased their survey completion rate to 94% by creating action plans using feedback gathered by Ten Space

Howarths are an established, family run business who specialise in providing HR, Employment Law and Health and Safety advice and support to other businesses.

  • Employees - 30+ hybrid / office based

  • Industry - Legal Services

The Challenge

Howarths wanted to grow their retainer packages to include pro-active HR services. They work with Ten Space to gather insights and data on their client's engagement and culture as they progress with Howarths.

They develop people strategies and action plans with these insights that enable their clients to give evidence of the positive impact HR has on all areas of the organisation.

Howarths had previously used an engagement platform. The leaders at Howarths were won over by Ten Space's engagement technology and expertise. They were able to turn around engagement surveys with more efficiency and speed.

The Solution

Ten Space's employee engagement platform was a perfect fit for Howarths. The leaders were won over by the engagement technology and expertise.

  • Wider employee reach

    Delivery of regular employee engagement surveys via a multi-channel approach - using WhatsApp and email

  • Bespoke question sets

    Maximising the opportunity to ask specific questions and focus on particular themes

  • Internal communications supported

    Creative ways to engage employees across the business combining bespoke approaches for leaders, office based and remote workforces

  • Instant results and insights

    Dashboard to surface trends effectively. Visually easy to understand the feedback from employees

Testimonial

" We’ve been able to use the insights and feedback from our client's engagement surveys to influence people strategies and action plans. The engagement technology has been vital in our work to prove the positive impact and ROI of HR. "

Tracey Hopkins | Finance & Operations Director | Howarths

Howarths

The Results

Quick wins

Quick wins to improve client engagement

Increased momentum

Increased momentum for taking action

Reliable feedback

Honest and reliable feedback delivered to clients

Increased trust

Increased trust in anonymous feedback process

Introduce strategies

Insights used to introduce strategies and policies

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