What is Employee Engagement?

What is Employee Engagement?

Publish Date: 2023-05-31

Author: Aimee Hodgkinson

To put it in its simplest form: Employee engagement is the level of commitment, enthusiasm and dedication employees have towards their work and the organisation.

Some believe engagement is solely about having happy employees, but engagement goes beyond this. Enhanced employee engagement reveals itself in employees reaching their full potential and delivering exceptional performance at work.

High engagement occurs when employees are channelling that happiness and energy into achieving the goals of the business. This speeds up individual and team performance.

It’s your best employees, bringing their best selves to work, putting in the effort and doing their best work when they get there! 

In a great organisation:

Employees align with the values and believe in the vision of the company. The organisation is giving the employees what they need to succeed and grow. The culture is healthy and employees are thriving.


Why should you care about Employee Engagement?

The straight answer is that high employee engagement = higher profits. 

💡 With high engagement, you can outperform low-engaged organisations by 202%.

Consider the monetary cost of low engagement. What if an employee is only working at 60% of their potential? What is the opportunity cost of the missing 40%? Then think about how much would the cost of replacement be if they resign? 

Add on the cost of extra training for a new starter and a couple of lost clients that they’ve taken with them. It starts to add up. We’ve worked out the cost of low engagement, you can see it here - spoiler alert, it’s not pretty.

The REAL reason you should care about employee engagement is because of the effect it has on your team.

Here are some great things you’ll see in a highly engaged team:

  • Teamwork - you'll see collaboration as individuals work together towards shared goals, leveraging their diverse skills and perspectives.

  • Higher productivity - you’ll notice a significant productivity boost as motivated and focused team members consistently deliver quality work.

  • Relaxed atmosphere - a positive and engaged team creates a relaxed and supportive environment where individuals feel safe to express ideas, take risks and learn from mistakes.

  • Great communication - highly engaged teams excel in effective communication through open and transparent channels that promote sharing information, ideas, and feedback, fostering clarity and understanding among team members.

  • Meeting deadlines - your team will meet deadlines with a strong sense of responsibility and commitment, ensuring timely and high-quality completion of tasks and projects.

Do you already recognise these in your team? That’s amazing! It’s time to make sure you’re taking that next step towards even better engagement. Check out our Next Level Employee Engagement guide to see how (go on - it’s free!).


How do you achieve high engagement?

At Ten Space we use a simple model. It helps us to explore what is happening with engagement in an organisation. It shows us where we already excel and where we need to focus to improve.


By looking into the 4 areas of engagement, you’ll be able to see where you’re lacking and where you’re thriving.



💡 When a company leads with purpose, employees are 78% more likely to want to work for that company.